Beginner Matwork Pilates

Cancellation Policy

Package validity - class packages are valid for the amount of time stated from the date of purchase. Expired sessions cannot be extended or refunded unless otherwise approved in writing. Scheduling & Attendance - classes must be scheduled in advance via booking app. Please arrive at least 5 mins before the class start time. Cancellation & Rescheduling - a min of 24 hours notice is required of cancellations . Late cancellation or no shows will result in the loss of the session. Classes are bookable 2 hours prior to the start time. Please contact Chloe if there is a space available and you'd like to join but have left it late to book on. Health & Safety - Client must inform the instructor of any injuries, illnesses or conditions before each session. Participation is at your own risk. Please consult your doctor before beginning any new exercise program. Please dress appropriately for all weather conditions, if it is warm weather please wear cooler clothing, and same for warmer wear a few extra layers. Please bring a water bottle, water available at the studio. Please wear hair tied up for safety reasons along with grippy socks where possible to keep foot hygiene on the reformers and floor clean. Conduct - Respectful behaviour towards instructors and fellow clients is expected. The studio reserves the right to refuse service to anyone for inappropriate behaviour. Medical history: All medical history must be stated on your medical form prior to attending class. Please ensure that you update Chloe before starting class if you have any medical changes. Along with updating your medical form. GDPR: All information passed onto that is kept on file safely and securely. We do not sell your personal data. However we may share your data with payment processors for billing. Booking system providers. legal authorities if required by law. We take security seriously and implement measures to protect your data including limited access to data (only authorised staff) and secure cloud storage with encryption. Your rights to your data are access your personal data, correct or delete your data, or withdraw consent such as marketing communication at any time. Our website may use cookies to enhance your browsing experience. You can manage your cookie settings in your browser.

Contact Details

• The Old Chapel Business Centre, 43B High Street, Irthlingborough, Wellingborough NN9 5PU, UK

  07879998577

  chloe@chloegoodman.co.uk